Q. I have an event suggestion where can I express my ideas?
A. You will need to contact a member of the events team or submit an event idea through our fourms by clicking HERE.
Q. How do I create a group on Teamspeak?
A. You need to fill out the group application by clicking HERE. The group rules can be found by clicking HERE. There is a minimum 2 week trial period before applications are accepted.
Q. I want to join the team where can I apply?
A. You can fill out a team application by clicking HERE. Please note that the applications will sit unprocessed until we go looking for new team members.
Q. Where can I donate to support the server?
A. You can donate and view all the infomation about donating by clicking HERE.
Contacting The Team
Q. What's the best way to get in contact with Aaron?
A. Best method to contact Aaron is by sending him an email at "aaron[AT]ozzygaming.com".
Q. I want to get in touch with a particular Team Member what's the best way?
A. You can contact the staff member on teamspeak via private message, send them an email, or you can use the website private messaging system.
Q. I need help where can I go?
A. You can join our Teamspeak Server and join the channel "General Waiting Room" and a staff member will come and help you, or you can submit a ticket by clicking HERE.
Q. I'm need help but there are no staff available, what do I do?
A. If it is late at night/early morning, then there may not be any staff members online and avaliable to help you. If its another time of the day you can send a direct message to them by right clicking their name and selecting "Open Text Chat".
Q. I want to complain about a Team Member/my issue is not being taken seriously where can I report this?
A. This is for our Human Resources Team to handle, otherwise known as HR. You can fill out this form HERE to report a Team Member. If its an issue not being taken seriously you can email the HR team at hr[AT]ozzygaming.com
Q. I want to submit feedback on a team member where can I do this?
A. You can fill out our feedback form by clicking HERE.
Altis Life Issues
Q. I want to play as a cop / I want to become whitelisted where can I apply?
A. There are 4 public slots you can join without being whitelisted but require 10 hours playtime as medic and/or civilian. To be whitelisted, you need to play 10 hours as a public slot, then submit an application by clicking HERE.
Q. I want to play as a medic where can I apply?
A. You need to submit an application by clicking HERE.
Q. A police officer is not following police protocol where can I report them?
A. You can report them by clicking HERE, or verbally to cabinet member. To speak to a cabinet member you can join the Teamspeak channel "Cabinet | Lobby".
Q. A medic is not following medic protocol where can I report them?
A. You should contact a medical instructor or higher.
Development Suggestions/Bug Reports/More
Q. What is this 'lobby' you keep talking about?
A. We refer to the slot selection screen as the in-game lobby.
Q. I want to suggest a new feature/request the removal of a feature/comment on a feature where can I do this?
A. You can speak to a member of our development team on teamspeak or create a forum thread about it under the development section.
Q. I have a bug report where can I submit it?
A. Please use the ingame bug report option in the Y menu, or use one of the methods listed above.
Q. My question was not answered here, what do I do?
A. You can join our Teamspeak 3 General Waiting Room and one of our friendly staff members will help you out.